Privacy Policy
Protecting your personal data is important to us. This Privacy Policy explains how we collect, use, and protect the personal data you provide to us through the website akonstantopoulou.gr.
1. Data Controller
The data controller responsible for the processing of personal data collected through the website is Adamantia Konstantopoulou, in connection with her professional activities as a private cheffing and catering service provider.
If you have any questions or concerns regarding the protection of your personal data, you can contact us:
2. What Personal Data We Collect
Depending on how you use the website or communicate with us, we may collect the following categories of personal data:
- full name or first name,
- email address,
- telephone number, if you provide it to us,
- the content of the messages or enquiries you send us,
- information necessary for the organisation and provision of a service you have requested, such as details regarding the date, number of guests, venue, and your preferences,
- information regarding dietary preferences or allergies, only where you provide such information to us as part of the service planning process.
3. Data Collected Through the Contact Form
When you use the website's contact form, the information you enter is used solely to enable us to respond to your enquiry and, where necessary, to contact you regarding the provision of our services.
The information that may be requested through the contact form includes name, email address, subject, and message.
4. Purposes for Which We Use Your Data
Personal data may be used for:
- responding to enquiries and requests for information,
- communicating with you regarding the services you have requested,
- preparing, organising, and providing private cheffing, private catering, or other services you have requested,
- managing bookings and cooperation agreements,
- complying with accounting and tax obligations, where required,
- protecting the security, operation, and integrity of the website,
- establishing, exercising, or defending legal claims and protecting our legitimate interests, where necessary.
5. Legal Basis for Processing
Depending on the circumstances, personal data is processed on the basis of one or more of the following legal grounds under the General Data Protection Regulation (GDPR):
- Performance of a contract or taking steps prior to entering into a contract: where the data is necessary to respond to an enquiry, prepare a quotation, or provide a service you have requested.
- Legal obligation: where processing is required by applicable law, such as for tax or accounting purposes.
- Legitimate interests: for website security, the prevention of malicious activity, the management of our business activities, and the establishment, exercise, or defence of legal claims, where permitted under the GDPR.
- Consent: where required by applicable law, particularly for the use of non-essential cookies or other tracking technologies.
6. Data Retention
We retain personal data only for as long as necessary for the purpose for which it was collected and, where required, for as long as applicable law requires.
Data relating to a simple enquiry is retained for as long as necessary to manage and complete the enquiry and is then deleted or archived in accordance with our respective needs and legal obligations.
Data relating to transactions, contracts, or tax obligations may be retained for a longer period where required by applicable law.
7. Recipients and Disclosure of Personal Data
We do not sell, rent, or otherwise make your personal data available to third parties for commercial purposes.
However, where necessary for the operation of the website, the provision of services, or compliance with legal obligations, data may be accessible to:
- website hosting and technical support providers,
- email service providers,
- partners or professionals who are necessary for the provision of a service you have requested,
- accountants, lawyers, or other professionals, where necessary,
- public authorities or judicial/administrative authorities, where there is a corresponding legal obligation.
Where third parties process data on our behalf, appropriate measures are taken to ensure that the processing is carried out in accordance with applicable data protection legislation.
8. Third-Party Services and External Links
The website may include links to or embedded content from third-party services, such as Google services, social networks, or other external providers.
When you interact with third-party services, their own privacy and cookie policies may apply. We are not responsible for the data processing practices of websites or services that we do not control.
For more information, please refer to the respective privacy policies of the providers:
9. Cookies
The website uses cookies and similar technologies to ensure its proper operation, store your preferences, and, where the required consent has been provided, enable additional functionality or statistical analysis.
Necessary Cookies
Certain cookies are technically necessary for the operation of the website and for storing your cookie preferences. Prior consent is not required for strictly necessary cookies to the extent that they fall within the relevant exemptions under applicable law.
Optional Cookies
Cookies used for analytical, statistical, advertising, or other non-essential purposes are used only in accordance with the requirements of applicable law and, where required, after obtaining your prior consent.
You can manage or withdraw your choices through the cookie management mechanism displayed on the website, where this option is available.
You can also configure your browser to reject or delete cookies. In this case, certain website functions may not work properly.
10. Security of Personal Data
We take appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration, disclosure, or other unlawful processing.
Despite the security measures in place, no transmission of data over the Internet or electronic storage system can guarantee absolute security.
11. Your Rights
Under the GDPR, and subject to the conditions provided by law, you have the right to:
- Access: request information about whether we process personal data concerning you and receive a copy of such data.
- Rectification: request the correction of inaccurate data or the completion of incomplete data.
- Erasure: request the deletion of your personal data where this is provided for by law.
- Restriction: request the restriction of processing in specific circumstances.
- Objection: object to certain forms of processing where provided for under the GDPR.
- Data portability: receive the data you have provided to us in a structured, commonly used, and machine-readable format, where applicable.
- Withdrawal of consent: where processing is based on your consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
To exercise your rights, you can contact us at contact@akonstantopoulou.gr .
We may request additional information only where necessary to verify your identity and protect your personal data.
12. Right to Lodge a Complaint
If you believe that the processing of your personal data violates applicable law, you have the right to lodge a complaint with the competent supervisory authority.
In Greece, the competent supervisory authority is the Hellenic Data Protection Authority (HDPA).
More information is available on the official website of the HDPA: www.dpa.gr
13. Children's Data
The website and our services are not specifically directed at minors. We do not knowingly collect personal data from minors through the website without the required legal basis or parental/guardian consent, where such consent is required.
14. External Websites
The website may contain links to third-party websites or services. Your visit to such websites is governed by their own terms of use and privacy policies.
We recommend that you read the privacy policy of each external website before providing any personal data.
15. Changes to This Privacy Policy
We may amend this Privacy Policy when our services, the technologies we use, applicable legislation, or our data processing practices change.
The current version will be published on this website and will indicate the date of the latest update.
16. Contact
If you have any questions regarding this Policy or wish to exercise your rights concerning your personal data, you can contact us: